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Cleanliness Standards for Council Closes

Cleanliness Standards for Council Closes

The following information details tenants' obligations to clean their close.

Close inspections are carried out on a regular basis by Housing Services.

 
Item/areaMinimum standardResponsibilityComments
Ground floorFloor should be swept and mopped once a weekGround floor tenantsThis should be done on a rota basis
First floorFloor and stairs should be swept and mopped once a weekFirst floor tenantsThis should be done on a rota basis
Second floorFloor and stairs should be swept and mopped once a weekSecond floor tenantsThis should be done on a rota basis
Third floorFloor and stairs should be swept and mopped once a weekThird floor tenantsThis should be done on a rota basis
Close windows and ledgesWindows and ledges should be washed once per monthAll tenantsThis should be done on a rota basis arranged by tenants on your floor
Communal areasNo obstruction should be left in the closeAll tenantsAll tenants must ensure stairwells and communal areas are kept clear
Pram stores/drying areasShould be used for the purpose they are intended forAll tenantsAny misuse or defects should be reported to the Council
Door entry systemWhere applicable these should be fully operationalCouncilTenant and Housing officials must report defects
Stair lightsAll lights should be fully operationalCouncilTenant and Housing officials must report defects
Close windowsAll should be fully operational and glazedCouncilTenant and Housing officials must report defects

Storage of items in the close

No property (including bicycles, motorcycles, prams or refuse) belonging to you or anyone residing with you or anyone visiting you, should be stored in any of the common parts if it is likely to cause danger, nuisance or annoyance to anyone or if it causes obstruction to anyone using the common parts.

You must not do anything which prevents or hinders the use of the common parts by the other users.

Bulky uplifts

Rent paid by Council tenants covers the uplift of bulky rubbish (special uplifts), but there is a limit on the number of uplifts allowed per year. Please call the council contact centre to check if you are eligible for an uplift and they will process your request. Any items presented for special uplift should be left in the bin area and not in the close.

Pets

If you have a pet, you must:

  • make sure that your pet does not foul in or cause damage to any common areas;
  • immediately clean up any faeces or other mess created by your pet in any common areas;
  • ensure that your pet is supervised and kept under control in any common areas.

Contact us

If you have any suggestions or ideas you would like to put forward, or require further information, please contact us using the details below.

For Further Information Contact

Tenancy Management Team
Kilncraigs, Greenside Street, Alloa, FK10 1EB
Tel: 01259 225100
Email: