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Reporting our Charter Performance

Reporting our Charter Performance

Our Scottish Social Housing Charter Report to Tenants has been published.

All social landlords are now required to report on their progress towards achieving the Scottish Social Housing Charter outcomes.

The report includes the Scottish Housing Regulator's Charter Indicators and some results from our recent Tenant Satisfaction and Aspiration Survey.

We are pleased with our results and some highlights include:

  • Out of all Local Authorities in Scotland, Clackmannanshire if still the top performer at completing emergency repairs
  • 97.2% stock meets the Scottish Housing Quality Standard (SHQS)
  • Above average satisfaction of the standard of the property when tenants move into their home

A copy of the report is available from Home@Clacks and local Council offices. If you would like a copy of the report please contact us using the details below.

For Further Information Contact

Team Leader - Housing Business Management Services, Housing
Kilncraigs, Greenside Street, Alloa, FK10 1EB
Tel: 01259 450000