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Resolving Differences

Resolving Differences

The council works in partnership with parents/carers to ensure that their children and young people with additional support needs, have their needs met in accordance with the requirements of all additional support needs legislation and guidance.

We also seek to work in partnership with those young people, 16 years and over, who exercise their right to be fully involved in the meeting of their own additional support needs.

The council recognises that some parents/carers and some children/young people will not agree with the planning for meeting additional support needs that are implemented through the Team Around the Child (TAC) processes and procedures. Therefore we have a process in place for enabling those parents/carers, as well as children/young people who have differences and disagreements with the Child's Plan.

Communication

Good communication is the responsibility of everyone who is involved in meeting the needs of those with additional support needs ie professionals, parents/carers, children/young people. This can be facilitated by ensuring that there is a clear understanding of the processes and procedures that are being used to meet the additional support needs of children and young people and the role and responsibility that everyone has in these processes and procedures.

The following steps should be followed for resolving differences and disagreements at educational establishment level:

Step 1

Parents/carers and children/young people should ensure that any differences and disagreements that they have regarding the Child's Plan are raised, discussed and recorded at the child or young person's Team Around the Child (TAC) meetings. If they cannot be resolved at the TAC, then proceed to Step 2.

Step 2

Parents/carers and young people 16 years and over, should seek a formal discussion/meeting with the Improving Outcomes Team Leader for ASN in relation to any differences and disagreements they have in relation to the Child's Plan that have not been resolved at educational establishment level. If the differences and disagreements cannot be resolved at this stage, then proceed to Step 3.

Step 3

Parents/carers and young people 16 years and over, should seek a formal discussion/meeting with the Improving Outcomes Manager for ASN in relation to any differences and disagreements they have in relation to the Child's Plan that have not been resolved by discussion/meeting at Step 2.

If the differences and disagreements cannot be resolved then the Improving Outcomes Manager ASN will arrange for one or more of the resolutations detailed on our next steps page.

You can also refer to the specialist national services - Enquire and Resolve:ASL page.

For Further Information Contact

Educational Support Officer, Education & Schools
Kilncraigs, Greenside Street, Alloa, FK10 1EB
Tel: 01259 450000
Email: